1Q: What's your MOQ?
A: Usually, if u order the items those we have in stock, MOQ is 50pcs. If less than this quantity, pls contact with us.
2Q: How about sample policy?
A: If we have the sample u want in stock, we will provide one free sample to u. But u need pay for the shipping. If we don't have in stock, then u should pay the cost of sample customized. Don't worry, we will refund u the sampling cost if u order later.
3Q: Which payment way is workable?
A: PayPal(If the goods have stock,order value less than 1000usd);
Western Union, MoneyGram,T/T(50%deposit, 50% before shipment shipment)
4Q: Can you do private label?
A: Yes, of course. If your quantity up to 200pcs, we can print your logo for free.
If not, you need pay the printing film cost $30.
5Q: How will you print my logo?
A: You just need to send us your logo design. AI file is best. Then we will make he printing film and print. We will print logo on the products with the color that you ask.
If you want other printing effect, like hot stamp, silver foiled. Pls tell me in advance. We can do it also.
6Q: How do I know where is my order now?
A: We will give you the tracking number about your order once it has been shipped. Then you can track it by yourself on the corresponding website.
7Q: What are your advantages in the competitive markets?
A:We have a low MOQ and we can offer you best quality with competitive price. Our customers say we are quick action and easy communication. Also, we have professional designs, rich product styles, strict production management, punctual delivery.
8Q: If I want to customize my own makeup, how should I do?
A: We are a professional makeup manufacturer. We can customize the makeup that you want. First, tell us which products and details that you want. If you can send us your sample, it’s better. We will make a new sample according to your quality. Second, paying the sampling cost, then we start to make the sample. And send you to confirm the quality. Finally, paying some deposit, we will start mass production. Don’t worry, we will refund you the sampling cost if you order.
9Q: Are these products cruelty free?
A: Of course, we never test on Animals.
